Privacy policy
Privacy Policy – Raw Verge
Raw Verge ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Raw Verge Store (Indian Garment Store).
By using our website or placing an order with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, phone number, email address, billing address, shipping address
Order Information: Products purchased, order history, transaction details
Payment Information: We do not store your card or UPI details. Payments are processed securely through trusted third‑party payment gateways.
Technical Data: IP address, browser type, device information, and website usage data (for analytics and security purposes).
2. How We Use Your Information
Your information is used to:
Process and fulfill orders
Communicate order confirmations, shipping updates, and support requests
Improve our products, services, and website experience
Prevent fraud and unauthorized transactions
Comply with legal obligations under Indian law
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your data only with:
Logistics & Shipping Partners – to deliver your orders
Payment Gateways – to securely process payments
Legal Authorities – if required by law or government request
All third‑party partners are obligated to keep your information confidential.
4. Data Security
We implement reasonable security measures to protect your personal data against unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You can choose to disable cookies through your browser settings.
6. Your Rights
As a customer, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal and operational requirements)
To exercise these rights, contact us using the details below.
7. Shipping Policy
Orders are processed and shipped within 5–7 business days.
Delivery timelines may vary based on location, courier partner, or unforeseen circumstances.
8. Exchange Policy
No Returns. Only Exchanges are allowed.
Exchange requests must be raised within 48 hours of delivery.
Exchanges are applicable only if the wrong product is delivered.
Products must be unused, unwashed, and in original packaging.
Approved exchanges will be processed after product verification.
9. Third‑Party Links
Our website or social media pages may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
Raw Verge reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Phone: 7396057932
Email: rawverge@gmail.com
Instagram: @rawvergeindia
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.