Shipping policy
Shipping Policy – Raw Verge
Effective Date: [Add Date]
At Raw Verge, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
By purchasing from Raw Verge, you agree to the terms mentioned below.
1. Shipping Locations
Raw Verge currently ships across India only.
We do not offer international shipping at this time.
2. Order Processing Time
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days.
Orders are not processed or shipped on Sundays or public holidays.
3. Shipping Time
Estimated delivery time is 5–7 business days from the date of dispatch.
Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.
Remote or non-metro locations may take additional time.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
Any promotional free-shipping offers will be clearly mentioned on the website.
5. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
Customers are responsible for tracking their shipment using the provided details.
6. Delays & Exceptions
Raw Verge is not responsible for delays caused by courier partners, natural calamities, strikes, or government restrictions.
In such cases, we will assist you with tracking and coordination wherever possible.
7. Incorrect Address or Failed Delivery
Please ensure that the shipping address and contact details are accurate while placing the order.
Raw Verge will not be responsible for delays or non-delivery due to incorrect or incomplete address details.
If an order is returned to us due to failed delivery attempts, re-shipping charges may apply.
8. Damaged or Tampered Packages
If the package appears damaged or tampered with at the time of delivery, please do not accept the package.
Inform us immediately so we can assist you.
Claims may not be accepted if the package is received without raising an issue at delivery.
9. Exchange Shipping
In case of an approved exchange (only for wrong product delivered), shipping timelines for exchanges may vary.
Exchange requests must be raised within 48 hours of delivery as per our Return & Refund Policy.
10. Contact Information
For shipping-related queries, please contact us:
Phone: 7396057932
Email: rawverge@gmail.com
Instagram: @rawvergeindia
11. Policy Updates
Raw Verge reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
This Shipping Policy is governed by the laws of India.